Posts Tagged "call centers"

Was Your Installation Successful?

Posted by Doherty on Sep 7, 2009 in Websites | 0 comments

Image via Wikipedia So, I hadn’t yelled at the tech folks (and I use tech very, very loosely here) over at 1and1 in awhile. There is a weird glitch with 1and1 that doesn’t allow you to automatically upgrade the WordPress. I decided to upgrade it manually causing all kinds of problem,s not the least of my own stupidity on not backing up first – yea, I know! While I didn’t have high expectations, I figured maybe I’d get lucky and they might be helpful. I called tech support, and lo behold I talking to a call center in the Philippines. I explained the compatibility issue with WordPress and the resulting errors. The agent...