Image by Thai Jasmine via Flickr What would later be known as the Hundred Flowers Movement was first a small campaign aimed solely at local Chinese bureaucracies for non-communist-affiliated officials to speak out about the policies and the existing problems within the central government in a manner previously considered illegal. While it may not have worked well for the Chinese, it is an interesting concept for small businesses. Asking for criticism to grow and improve. Not just any criticism, but healthy, constructive criticism. So ask . . . and more importantly listen! There is an belief that for every thing right you do for your customer, they tell one other...
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